Shipping policy

Shipping Policy

Thank you for shopping with TCW Supplies.

We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are processed once payment has been successfully received.

As we work directly with our trusted suppliers, orders are carefully prepared before being dispatched.

Processing time is typically 1–3 business days.

Delivery

Orders are shipped nationwide within South Africa using trusted courier partners.

Estimated delivery time is 3–7 business days after dispatch, depending on your location.

Customers will receive a tracking number via email once their order has been shipped.

Shipping Charges

Shipping costs are calculated during checkout.

Any promotional free shipping offers will be displayed on our website.

Delivery Delays

While we strive to meet all delivery estimates, delays may occasionally occur due to courier services, public holidays, or circumstances beyond our control.